In response to the challenging times, the CODE-NGO secretariat took the time to review, develop, and improve organizational policies to continue its mission of providing quality services and programs to its staff, members, and partners under this new normal. In October 2021, the Board of Trustees approved two critical policies: digital security and digital safety. These policies establish clear guidelines and procedures for ensuring the protection of personal and organizational use of devices and the use of information under CODE-NGO’s custody.

Furthermore, the secretariat enhanced its Service Continuity Plan (SCP), which defines its ability to continue providing services in the aftermath of natural and man-made disasters in 2019. This plan now includes the effects of the pandemic and emerging issues that civil society organizations (CSOs) are currently dealing with, such as red-tagging and other related concerns.

A policy to properly manage the digitization of CODE-NGO paper-based documents via the Document Management System (DMS) was also developed. The DMS Policy describes how to maintain and update a central digital archive filing system for the organization, containing all of the organization’s essential and final documents and a backup system. It also outlines the processes on how to govern the creation, uploading, security, and access of the archive files of CODE-NGO.

In October 2021, the Board of Trustees approved two critical policies: digital security and digital safety. These policies establish clear guidelines and procedures for ensuring the protection of personal and organizational use of devices and the use of information under CODE-NGO’s custody,

Lastly, the Volunteer Management Policy was reviewed and improved to assist the secretariat in identifying and managing volunteers who may support program and project implementation and adequate service delivery to our members and partners.

This article is part of the CODE-NGO Annual Report 2021.